We are shipping again after the Xmas/New Year holiday
There continues to be the ocassional shipping delay while our re-stocks from artists and publishers get back to normal after the holiday break.
Update 16 : October 28th 2020: New Zealand is back at Alert Level 1 - which means we are operating pretty much as normal right now. We offer contactless delivery to you where required with our courier partners Aramex (formerly Fastway) and NZ Post (for Airmail outside of NZ, Rural deliveries and P.O. Boxes). Some customers are experiencing unusual delays delivering parcels to destinations outside of NZ where local postal services are under strain due to Covid. We guarantee that your prints will arrive in due course but please be prepared to be patient for orders being delivered to other countries right now :).
From September we have paused shipping framed prints outside of NZ until at least the end of 2020, framing (or stretching of canvas prints) can be so easily done at any picture framer anywhere in the world, right now the extra freight costs and long delivery delays for larger parcels means it doesn't really work for you to have prints framed here in NZ. Less than 5% of orders are shipped framed outside of NZ and this was causing outsized problems for everyone, please order the prints unframed or canvas prints unstretched instead until freight capacity goes back to normal.
What does shipping cost?
We deliver loose (unframed) prints, posters and canvas art prints anywhere in NZ for just $NZ 6 per order (for any number of items) and around the world by Airmail for just $NZ 20 (for any number of prints). These shipping amounts are added at the checkout after you tell us where you would like the prints delivered. Framed prints are delivered nationwide for $20 per order.
How long does delivery take?
After you place your order your prints will normally be hand delivered to your door in 3-5 working days within New Zealand. In pre-Covid times Airmail got your prints delivered in a couple of weeks anywhere in the world - but deliveries are taking longer than this to many destinations right now, prints are all getting there eventually though so please be prepared to be patient :) Don't forget to allow a few extra days before dispatch for framed prints or stretched canvases as we need time for our elves to complete the job. Please do call us on 0800 800 278 if you have any delivery questions - or if you need our urgent next day delivery or a 2 day courier service. We are here to help.
How will my order be packaged?
We guarantee your prints will arrive in perfect condition. All unframed prints are wrapped in acid-free tissue and encased in our specialty custom made coated cardboard mailing tubes manufactured by global protective packaging specialists Sonoco right here in Christchurch. The prints will slide easily out of the tube and the paper will not have a single crease, bend or dent. Framed prints and stretched canvases are bubble-wrapped and packed in super robust corrugated cardboard packaging that we know will last the journey. If you are really curious to know more about how your order will be packed we've recently written about this in a post on print packaging
Next Day Delivery
Need guaranteed urgent delivery? We can deliver overnight (including Saturday) for $NZ 25.00 (for any number of prints) within New Zealand - great if you have left buying that gift to the last minute! Please call us on 0800 800 278 to arrange overnight delivery or if you would like to know more about shipping options.
Custom duties & taxes
If you are importing goods such as art prints from New Zealand you may possibly attract taxes, duties etc at the border. It's annoying when this happens - but we are not responsible for taxes that you incur sorry!